Refund policy
📦 Return & Refund Policy — 90 Days
🕒 Return Window
We accept returns within 90 calendar days from the date your order is delivered — valid worldwide.
To qualify for a return:
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The item must be unused, in original condition and packaging.
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Proof of purchase or order confirmation is required.
🚚 Return Shipping
Return shipping costs are the customer’s responsibility.
We recommend using a trackable shipping method to ensure successful delivery.
We do not provide pre-paid return labels.
❌ Non-Returnable (Final Sale) Items
Items marked as Final Sale are not eligible for return or refund.
These products are clearly identified on their product pages or grouped in dedicated Final Sale collections.
💸 Refunds
After we receive and inspect your returned item:
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You will be notified if the refund is approved or denied.
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Approved refunds are issued automatically to your original payment method.
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Refunds may take up to 10 business days to appear, depending on your payment provider.
Refunds are not available in cases of:
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Incorrect or incomplete address provided by the customer
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Refusal to accept the package
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Unclaimed or undeliverable parcels
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Delays caused by customs or local carriers
🌍 International Orders
We ship worldwide.
Return eligibility and refund processing times are the same for all countries.
Customs inspections may slightly extend processing time.
📩 Contact Us
All return or refund requests must be submitted via email:
We aim to respond within 3 business days.
Shopify Summary (for configuration)
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Returns accepted: 90 days
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Return shipping: Customer pays
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Restocking fee: None
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Final sale items: Clearly labeled