Shipping policy

📦 Order Processing Time

Orders are processed within 1–5 business days after payment confirmation.
Processing does not include weekends or public holidays.


⏱️ Estimated Delivery Time

Delivery times vary by region and local carrier performance.

Region Estimated Delivery
United Kingdom 8–16 business days
European Union 10–20 business days
United States 12–25 business days
Canada 12–28 business days
Australia 10–22 business days
Middle East 14–30 business days

Important:

  • These timeframes include international transit, customs clearance, and final delivery by local postal services.

  • Occasional delays may occur due to customs inspections, high seasonal volume, or local carrier conditions.


🔎 Tracking Information

Once shipped, you will receive a confirmation email with a tracking number.

Tracking updates typically appear 3–5 business days after dispatch.

You can track your order here:
👉 https://17track.net


💼 Customs, Duties & Taxes

Import duties, VAT, or customs fees (if any) are the customer’s responsibility.
We are not responsible for delays caused by customs or the refusal to pay import fees.


🚫 Incorrect Address Policy

Please ensure all delivery information is correct at checkout.
We are not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Lost packages due to address errors

  • Returned or unclaimed packages

If you need to correct your information, contact us within 24 hours at service@yuselo.com.


💎 Free Shipping

We offer Free Standard Shipping on all orders above $50 USD (or equivalent in your local currency).
Shipping fees for orders below this amount are calculated automatically at checkout.


📩 Support

For all shipping questions, contact:
📧 service@yuselo.com

We aim to respond within 3 business days.


📦 Important Note

YUSELO operates globally using secure, trusted third-party logistics partners.
Depending on demand and availability, your order may ship from different international fulfillment centers to ensure the best delivery time and cost efficiency.